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Introduction to
| Frequently Asked Questions
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| Can I make the reservation by phone? We would be happy | Is free breakfast available? Some hotels offer free breakfast |
| to help you make any hotel reservation by phone. You can | with each room night booked. This information can be found |
| call our toll free number between the hours of 8 a.m. to 10 | on the property information "detail" page for your specific |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | property. |
| Saturday and Sunday. | |
| | How do you book a room for someone else? You can us our |
| How can I be sure information about my credit card is | system to book a room for someone else. Make sure you |
| secure? We use secure-socket-layer (SSL) encryption, the | include that persons information as the guest. You can |
| standard encryption on the Internet. This type of encryption | have a different person paying with their credit card than the |
| allows you to feel confident and secure about supplying | name and address of the guest staying in the room . |
| personal and credit card information. | |
| | Can I contact someone to help me? Yes. We have tried to |
| Can I book the reservation to stay tonight? Some hotels | answer most questions with our frequently asked questions |
| accept reservations until 3:00pm on the arrival day. Only | sections. If youd like to talk with one of our knowledgeable |
| hotels that follow this policy will show when the today's arrival | customer service representatives please call our toll free |
| date is typed into the search form. | number between the hours of 8 a.m. to 10 p.m. Monday |
| | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Is there a minimum age requirements to reserve a room? A | Sunday. |
| minimum age of 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. These requirements | Do I pay for the entire reservation amount or do I just make |
| and other amenities information on the property "Detail" | a deposit to hold the room? It depends on the room you |
| pages. | book. Some of our partners require just a $5.00 room night |
| | deposit to hold your room while others require a full payment |
| Are free shuttles supplied from the airport to the hotel? | for the room at the time of your reservation. Please refer to |
| Some hotels do offer free shuttle services from the airport | the amount displayed on the confirmation page to see what |
| but not all. Please verify this information on the property | your credit card will be charged upon making the |
| information page, if this is import to you. | reservation. |
Hotels
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FAQ Continued
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