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Chattanooga, Tennessee
| Frequently Asked Questions
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| Situated in the southeast corner of the state, Chattanooga is | Can I make the Chattanooga reservation by phone? We |
| a clean, pleasant place nestled amid the ridges and | would be happy to help you make any Chattanooga hotel |
| mountains. The thing most associated with the city is | reservation by phone. You can call our toll free number |
| probably the Chattanooga Choo-Choo (and the song of the | between the hours of 8 a.m. to 10 p.m. Monday through |
| same name), a train route that was a major rail link between | Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. |
| the North and the South. The original trains no longer run | |
| (the last one left Terminal Station in 1970), but you can learn | How can I be sure information about my credit card is |
| more about the route at an attraction called the Chattanooga | secure? We use secure-socket-layer (SSL) encryption, the |
| Choo-Choo. It includes the restored train terminal (which | standard encryption on the Internet. This type of encryption |
| now houses shops and restaurants) and one of the original | allows you to feel confident and secure about supplying |
| Chattanooga Choo-Choo railroad cars. At the hotel in the | personal and credit card information. |
| complex, you can spend the night in a restored Victorian rail | |
| car. | Are free shuttles supplied from the airport to the hotel? |
| | Some hotels do offer free shuttle services from the airport |
| You can get an even better feel for the golden era of trains | but not all. Please verify this information on the property |
| by taking a ride on the Tennessee Valley Railroad, which | information page, if this is import to you. |
| employs a vintage steam locomotive. It travels 6 mi/10 km | |
| between Grand Junction Station and Chattanooga | Is there a minimum age requirements to reserve a room? A |
| Choo-Choo, passing through the Civil War-era Missionary | minimum age of 18 is required by most hotels to book a |
| Ridge Tunnel along the way. Trips run daily March-October | room. Some require the guest(s) be 21. These requirements |
| and weekends in November. | and other amenities information on the property "Detail" |
| | pages. |
| By the river, the Tennessee Riverwalk connects several | |
| sights, including the UTC (University of | Is free breakfast available? Some hotels offer free breakfast |
| Tennessee-Chattanooga) Rowing Center and Ross' Landing | with each room night booked. This information can be found |
| Park and Plaza. The Riverwalk also runs to the Tennessee | on the property information "detail" page for your specific |
| Aquarium, the first freshwater aquarium in the world. It | property. |
| provides a look at river creatures, from the catfish of the | |
| Tennessee River to the alligators of the Mississippi to more | Can I book the reservation to stay tonight? Some hotels |
| exotic species from other parts of the world. There's an | accept reservations until 3:00pm on the arrival day. Only |
| IMAX theater next door. Nearby is the Creative Discovery | hotels that follow this policy will show when the today's arrival |
| Museum, where children can create in an artist's studio and | date is typed into the search form. |
| an inventor's workshop, among other activities and exhibits. | |
| BellSouth Park is another downtown attraction, home of | How will I know when my reservation is confirmed? Our |
| Chattanooga's minor-league baseball team. | confirmation number displayed immediately upon |
| | successfully making your reservation. Our systems work |
| Another must-see in the Chattanooga area is | behind the scenes to email you the final confirmation |
| Chickamauga-Chattanooga National Military Park, which | number. |
| extends across the border into Georgia. It commemorates | |
| two major Civil War engagements that took place in 1863: | Can I contact someone to help me? Yes. We have tried to |
| the Battle of the Chickamauga and the Battle of | answer most questions with our frequently asked questions |
| Chattanooga. On the Tennessee side, the preserve | sections. If youd like to talk with one of our knowledgeable |
| encompasses Point Park on Lookout Mountain, Orchard | customer service representatives please call our toll free |
| Knob in downtown Chattanooga and Signal Point on Signal | number between the hours of 8 a.m. to 10 p.m. Monday |
| Mountain. In Georgia, you can visit Missionary Ridge, where | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Gen. Ulysses S. Grant led Union forces to a decisive victory | Sunday. |
| over Confederate troops. There's an interpretive museum | |
| and visitors center that offers an impressive multimedia | Can you give driving directions? Yes, click the map link |
| show. The park also offers auto tours, reenactments, | displayed on the property "Detail" page. This informative |
| horseback riding and hiking. | map will give you the main cross streets and address. Click |
| | the tab: "directions", type in your address and click |
| Just outside the park is the lower station for the Lookout | "submit". A detailed list of where to turn and how many miles |
| Mountain Incline Railway, which is the best way to reach the | will be displayed. |
| top of the mountain. Built in 1895, the railway has one of the | |
| steepest grades you'll find anywhere 72.7 degrees. The | Instant confirmation, what does that mean? We coordinate |
| Victorian-style Lookout Mountain station has an observation | closely with the properties in the database. Only those with |
| deck that provides spectacular views. | room availability for the requested dates can be displayed |
| | and booked through our system. After receiving |
| While in the vicinity of Lookout Mountain, you may want to | confirmation on your credit card amount, the system |
| visit those twin attractions that you've seen touted on | instantly issues a confirmation on the computer screen. We |
| billboards (and on the sides of old barns) throughout the | also forward the hotel's official confirmation number within |
| Southeast: Ruby Falls and Rock City. Both have been so | 48 hours. |
| heavily promoted for so long that they've become pieces of | |
| Americana. But they're also interesting. Ruby Falls is a | Can I change my hotel after booking? Yes. By canceling |
| 145-ft/44-m waterfall that's contained in a cave 1,000 ft/305 | your previous reservation and booking a new reservation. |
| m below the Earth's surface. Rock City Gardens is 10 | Also, you can call one of our friendly customer service |
| acres/4 hectares of unusual sandstone formations that | representatives at our toll free number, between the hours of |
| include tunnels and a swinging bridge. And it's true: You | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| can see seven states from Rock City if the weather | p.m. Saturday and Sunday. |
| cooperates. | |
| | What are additional fees and taxes? Each city/state has |
| Take time to visit the Hunter Museum of American Art, which | different rates for taxes. Taxes are calculated and displayed |
| has a number of excellent paintings by Mary Cassatt and | on the hotel reservation amount. For some hotels there are |
| Thomas Hart Benton. And we got a kick out of the collection | additional fees charged to your room reservation. These |
| of 15,000 glass pitchers at the Houston Museum, across the | additional charges help us have the lowest rates on the |
| street from the Hunter (be sure to look for the mustache | Internet. |
| cups). Music lovers will want to stop at Bessie Smith Hall, a | |
| performance hall for blues artists dedicated to the memory | Are taxes included in the rates? Taxes are figured and |
| of the great singer. It includes the Chattanooga | displayed into the final payment screen. See rate details for |
| African-American Museum, which has exhibits on Smith and | taxes for each day. |
| other prominent figures from the Chattanooga area. | |
| Chattanooga is 110 mi/175 km southeast of Nashville. | |
Tennessee Hotels
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FAQ Continued
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