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Franklin, Tennessee
| Frequently Asked Questions
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| Can I make the Franklin reservation by phone? We would | Is there a minimum age requirements to reserve a room? A |
| be happy to help you make any Franklin hotel reservation by | minimum age of 18 is required by most hotels to book a |
| phone. You can call our toll free number between the hours | room. Some require the guest(s) be 21. These requirements |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. | and other amenities information on the property "Detail" |
| to 6 p.m. Saturday and Sunday. | pages. |
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| How can I be sure information about my credit card is | Do I pay for the entire reservation amount or do I just make |
| secure? We use secure-socket-layer (SSL) encryption, the | a deposit to hold the room? It depends on the room you |
| standard encryption on the Internet. This type of encryption | book. Some of our partners require just a $5.00 room night |
| allows you to feel confident and secure about supplying | deposit to hold your room while others require a full payment |
| personal and credit card information. | for the room at the time of your reservation. Please refer to |
| | the amount displayed on the confirmation page to see what |
| Are free shuttles supplied from the airport to the hotel? | your credit card will be charged upon making the |
| Some hotels do offer free shuttle services from the airport | reservation. |
| but not all. Please verify this information on the property | |
| information page, if this is import to you. | What do I do with questions concerning previous |
| | reservation? Please fill out our "Customer Support and |
| Can I book the reservation to stay tonight? Some hotels | Feedback" request form. Include your previous reservation |
| accept reservations until 3:00pm on the arrival day. Only | amount and the reservation confirmation number along with |
| hotels that follow this policy will show when the today's arrival | your questions. We will contact you within 24 hours. |
| date is typed into the search form. | |
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Tennessee Hotels
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FAQ Continued
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