| | |
Germantown, Tennessee
| Frequently Asked Questions
|
| Can I make the Germantown reservation by phone? We | How will I know when my reservation is confirmed? Our |
| would be happy to help you make any Germantown hotel | confirmation number displayed immediately upon |
| reservation by phone. You can call our toll free number | successfully making your reservation. Our systems work |
| between the hours of 8 a.m. to 10 p.m. Monday through | behind the scenes to email you the final confirmation |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | number. |
| | |
| How can I be sure information about my credit card is | What are additional fees and taxes? Each city/state has |
| secure? We use secure-socket-layer (SSL) encryption, the | different rates for taxes. Taxes are calculated and displayed |
| standard encryption on the Internet. This type of encryption | on the hotel reservation amount. For some hotels there are |
| allows you to feel confident and secure about supplying | additional fees charged to your room reservation. These |
| personal and credit card information. | additional charges help us have the lowest rates on the |
| | Internet. |
| Is there a minimum age requirements to reserve a room? A | |
| minimum age of 18 is required by most hotels to book a | Do I pay for the entire reservation amount or do I just make |
| room. Some require the guest(s) be 21. These requirements | a deposit to hold the room? It depends on the room you |
| and other amenities information on the property "Detail" | book. Some of our partners require just a $5.00 room night |
| pages. | deposit to hold your room while others require a full payment |
| | for the room at the time of your reservation. Please refer to |
| Are free shuttles supplied from the airport to the hotel? | the amount displayed on the confirmation page to see what |
| Some hotels do offer free shuttle services from the airport | your credit card will be charged upon making the |
| but not all. Please verify this information on the property | reservation. |
| information page, if this is import to you. | |
| | |
Tennessee Hotels
|
FAQ Continued
|
