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Alcoa, Tennessee
| Frequently Asked Questions
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| Can I make the Alcoa reservation by phone? We would be | How will I know when my reservation is confirmed? Our |
| happy to help you make any Alcoa hotel reservation by | confirmation number displayed immediately upon |
| phone. You can call our toll free number between the hours | successfully making your reservation. Our systems work |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. to | behind the scenes to email you the final confirmation |
| 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | How do you book a room for someone else? You can us |
| secure? We use secure-socket-layer (SSL) encryption, the | our system to book a room for someone else. Make sure |
| standard encryption on the Internet. This type of encryption | you include that persons information as the guest. You can |
| allows you to feel confident and secure about supplying | have a different person paying with their credit card than the |
| personal and credit card information. | name and address of the guest staying in the room . |
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| Is there a minimum age requirements to reserve a room? A | What do I do with questions concerning previous |
| minimum age of 18 is required by most hotels to book a | reservation? Please fill out our "Customer Support and |
| room. Some require the guest(s) be 21. These | Feedback" request form. Include your previous reservation |
| requirements and other amenities information on the | amount and the reservation confirmation number along with |
| property "Detail" pages. | your questions. We will contact you within 24 hours. |
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| Is free breakfast available? Some hotels offer free | What are additional fees and taxes? Each city/state has |
| breakfast with each room night booked. This information | different rates for taxes. Taxes are calculated and |
| can be found on the property information "detail" page for | displayed on the hotel reservation amount. For some hotels |
| your specific property. | there are additional fees charged to your room reservation. |
| | These additional charges help us have the lowest rates on |
| Can I book the reservation to stay tonight? Some hotels | the Internet. |
| accept reservations until 3:00pm on the arrival day. Only | |
| hotels that follow this policy will show when the today's | |
| arrival date is typed into the search form. | |
Tennessee Hotels
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FAQ Continued
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