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Austinburg, Ohio
| Frequently Asked Questions
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| Can I make the Austinburg reservation by phone? We | How will I know when my reservation is confirmed? Our |
| would be happy to help you make any Austinburg hotel | confirmation number displayed immediately upon |
| reservation by phone. You can call our toll free number | successfully making your reservation. Our systems work |
| between the hours of 8 a.m. to 10 p.m. Monday through | behind the scenes to email you the final confirmation |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | Can I contact someone to help me? Yes. We have tried to |
| secure? We use secure-socket-layer (SSL) encryption, the | answer most questions with our frequently asked questions |
| standard encryption on the Internet. This type of encryption | sections. If youd like to talk with one of our knowledgeable |
| allows you to feel confident and secure about supplying | customer service representatives please call our toll free |
| personal and credit card information. | number between the hours of 8 a.m. to 10 p.m. Monday |
| | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Is there a minimum age requirements to reserve a room? A | Sunday. |
| minimum age of 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. These | How much is the charge for more than two people per |
| requirements and other amenities information on the | room? Different policy are established by each hotel |
| property "Detail" pages. | regarding multiple guests per room. Our booking engine |
| | technology allows for display of the appropriate rate for |
| Can I book the reservation to stay tonight? Some hotels | your room when the number of adults is selected. |
| accept reservations until 3:00pm on the arrival day. Only | |
| hotels that follow this policy will show when the today's | |
| arrival date is typed into the search form. | |
Ohio Hotels
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FAQ Continued
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