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Troy, Ohio
| Frequently Asked Questions
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| Can I make the Troy reservation by phone? We would be | How will I know when my reservation is confirmed? Our |
| happy to help you make any Troy hotel reservation by | confirmation number displayed immediately upon |
| phone. You can call our toll free number between the hours | successfully making your reservation. Our systems work |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. to | behind the scenes to email you the final confirmation |
| 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | Can I contact someone to help me? Yes. We have tried to |
| secure? We use secure-socket-layer (SSL) encryption, the | answer most questions with our frequently asked questions |
| standard encryption on the Internet. This type of encryption | sections. If youd like to talk with one of our knowledgeable |
| allows you to feel confident and secure about supplying | customer service representatives please call our toll free |
| personal and credit card information. | number between the hours of 8 a.m. to 10 p.m. Monday |
| | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Can I book the reservation to stay tonight? Some hotels | Sunday. |
| accept reservations until 3:00pm on the arrival day. Only | |
| hotels that follow this policy will show when the today's | What are additional fees and taxes? Each city/state has |
| arrival date is typed into the search form. | different rates for taxes. Taxes are calculated and |
| | displayed on the hotel reservation amount. For some hotels |
| Are free shuttles supplied from the airport to the hotel? | there are additional fees charged to your room reservation. |
| Some hotels do offer free shuttle services from the airport | These additional charges help us have the lowest rates on |
| but not all. Please verify this information on the property | the Internet. |
| information page, if this is import to you. | |
| | Are taxes included in the rates? Taxes are figured and |
| Is there a minimum age requirements to reserve a room? A | displayed into the final payment screen. See rate details for |
| minimum age of 18 is required by most hotels to book a | taxes for each day. |
| room. Some require the guest(s) be 21. These | |
| requirements and other amenities information on the | What credit cards do you accept? We accept Visa, |
| property "Detail" pages. | Mastercard, Discover Card, and American Express. |
Ohio Hotels
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FAQ Continued
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