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Albany, New York
| Frequently Asked Questions
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| Can I make the Albany reservation by phone? We would be | Is free breakfast available? Some hotels offer free |
| happy to help you make any Albany hotel reservation by | breakfast with each room night booked. This information |
| phone. You can call our toll free number between the hours | can be found on the property information "detail" page for |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. to | your specific property. |
| 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? Each city/state has |
| How can I be sure information about my credit card is | different rates for taxes. Taxes are calculated and |
| secure? We use secure-socket-layer (SSL) encryption, the | displayed on the hotel reservation amount. For some hotels |
| standard encryption on the Internet. This type of encryption | there are additional fees charged to your room reservation. |
| allows you to feel confident and secure about supplying | These additional charges help us have the lowest rates on |
| personal and credit card information. | the Internet. |
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| Are free shuttles supplied from the airport to the hotel? | Is your detail on amenities information accurate? This |
| Some hotels do offer free shuttle services from the airport | information is updated a many times during the year. We |
| but not all. Please verify this information on the property | strive to have the most complete information available and |
| information page, if this is import to you. | the most accurate. We do rely on the personnel at each |
| | hotel property to update and change information as |
| Is there a minimum age requirements to reserve a room? A | appropriate. |
| minimum age of 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. These | "Internet hot deals", what is it? We work directly with many |
| requirements and other amenities information on the | hotels to provide the lowest possible rates available on the |
| property "Detail" pages. | Internet. In most cases, these rates are lower than all other |
| | online websites. These are designated with a "hot-deals" |
| How will I know when my reservation is confirmed? Our | link and are listed first for search performed by destination |
| confirmation number displayed immediately upon | city. |
| successfully making your reservation. Our systems work | |
| behind the scenes to email you the final confirmation | |
| number. | |
New York Hotels
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FAQ Continued
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