| | |
Niagara Falls, New York
| Frequently Asked Questions
|
| One of the world's most famous travel destinations, these | Can I make the Niagara Falls reservation by phone? We |
| impressive 180-ft/55-m falls on the border of the U.S. and | would be happy to help you make any Niagara Falls hotel |
| Canada continue to offer the same combination of natural | reservation by phone. You can call our toll free number |
| wonder and commercial tackiness that has inspired visitors | between the hours of 8 a.m. to 10 p.m. Monday through |
| since the 19th century. Even if you're not in the mood for | Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. |
| romance, the falls are still worth seeing (especially in | |
| conjunction with a trip to Buffalo and the Finger Lakes). | How can I be sure information about my credit card is |
| Niagara Falls can be seen in a day, but we recommend an | secure? We use secure-socket-layer (SSL) encryption, the |
| overnight to view the falls and rapids under different lighting | standard encryption on the Internet. This type of encryption |
| conditions. And be sure to see the falls from both sides of | allows you to feel confident and secure about supplying |
| the border the views are different. | personal and credit card information. |
| | |
| You've got a lot of choices when it comes to getting close to | How will I know when my reservation is confirmed? Our |
| the falls. The Maid of the Mist boat goes right up to the foot | confirmation number displayed immediately upon |
| of the falls and departs from both the U.S. and Canadian | successfully making your reservation. Our systems work |
| sides. The Prospect Point Observation Tower on the U.S. | behind the scenes to email you the final confirmation |
| side will place you right above the brink of the falls, and a | number. |
| helicopter ride will give you a great aerial view. | |
| | Are free shuttles supplied from the airport to the hotel? |
| Goat Island is technically a part of the U.S., but it actually | Some hotels do offer free shuttle services from the airport |
| sits in the Niagara River and separates the American Falls | but not all. Please verify this information on the property |
| from the Canadian Falls. You can get some great views of | information page, if this is import to you. |
| the falls from the trails that traverse the island. Reach it via a | |
| footbridge or drive your car over on the vehicle bridge, both | Is free breakfast available? Some hotels offer free |
| from the U.S. side. The Cave of the Winds Trip begins on | breakfast with each room night booked. This information |
| Goat Island: An elevator takes you to the base of Bridal Veil | can be found on the property information "detail" page for |
| Falls where wooden platforms allow you to look at Niagara | your specific property. |
| from a very wet perspective (heavy-duty raincoats are | |
| provided). The Three Sisters Islands and Luna Island | Can I book the reservation to stay tonight? Some hotels |
| (reached via footbridges) also sit in the rapids at the top of | accept reservations until 3:00pm on the arrival day. Only |
| the falls, next to Goat Island. | hotels that follow this policy will show when the today's |
| | arrival date is typed into the search form. |
| Away from the falling waters, there's more to see. On the | |
| U.S. side, you might consider visiting the aquarium to see | Is there a minimum age requirements to reserve a room? A |
| dolphin and sea-lion shows or strolling around the city to | minimum age of 18 is required by most hotels to book a |
| see its souvenir and knick-knack shops. At the very least, | room. Some require the guest(s) be 21. These |
| stop to see the artwork at the Native American Center for the | requirements and other amenities information on the |
| Living Arts. (The museum is housed in a building known as | property "Detail" pages. |
| the Turtle because of its roundish shape.) The | |
| Wintergarden is a tropical garden with its own waterfalls and | Do I pay for the entire reservation amount or do I just make |
| thousands of trees completely enclosed in glass. | a deposit to hold the room? It depends on the room you |
| | book. Some of our partners require just a $5.00 room night |
| Other possibilities on the U.S. side are the shopping and | deposit to hold your room while others require a full |
| entertainment complex at Rainbow Centre, a zoo, a wax | payment for the room at the time of your reservation. Please |
| museum, a water park and a big-screen film called Niagara | refer to the amount displayed on the confirmation page to |
| Wonders (at the visitors center in Niagara Reservation | see what your credit card will be charged upon making the |
| State Park). From late November through early January, the | reservation. |
| city becomes a festival of lights: Bulbs twinkle on trees, on | |
| the railing around the falls and throughout downtown. | Instant confirmation, what does that mean? We coordinate |
| | closely with the properties in the database. Only those with |
| If the scenery is putting you and your significant other in an | room availability for the requested dates can be displayed |
| amorous and impetuous mood, you'll be glad that Niagara | and booked through our system. After receiving |
| Falls is following in the footsteps of Las Vegas. No longer | confirmation on your credit card amount, the system |
| just a honeymoon destination, Niagara Falls has become a | instantly issues a confirmation on the computer screen. We |
| matrimonial center as well. The 24-hour waiting period on | also forward the hotel's official confirmation number within |
| marriage licenses means that you can meet on Saturday, | 48 hours. |
| get hitched on Sunday and be back at work on Monday. | |
| | Can I change my hotel after booking? Yes. By canceling |
| To the north of town are several other points of interest. The | your previous reservation and booking a new reservation. |
| Niagara Power Project has interpretive displays that, | Also, you can call one of our friendly customer service |
| among other things, explain how the waters of the Niagara | representatives at our toll free number, between the hours of |
| make it possible for you to toast your bagel every morning. | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| The Earl W. Brydges Artpark is a state park dedicated to | p.m. Saturday and Sunday. |
| the visual and performing arts (musicals, opera, ballet) for | |
| both adults and children. Old Fort Niagara, at Youngstown, | How much is the charge for more than two people per |
| was built in 1726. It includes a fortified, French-style castle | room? Different policy are established by each hotel |
| that overlooks Lake Ontario. | regarding multiple guests per room. Our booking engine |
| | technology allows for display of the appropriate rate for |
| Moving to the Canadian side presents a new choice of | your room when the number of adults is selected. |
| vantage points from which to view the falls. Ride the | |
| elevator to the top of either the Skylon Tower or the Minolta | What do I do with questions concerning previous |
| Tower (or both) to get a wonderful view. Table Rock House | reservation? Please fill out our "Customer Support and |
| provides a close-up view of the curved section of Niagara | Feedback" request form. Include your previous reservation |
| known as Horseshoe Falls, and you can get there via a | amount and the reservation confirmation number along with |
| cable railway. There's also a cable-car ride that takes | your questions. We will contact you within 24 hours. |
| visitors out over the Niagara Gorge. The Great Gorge | |
| Adventure is a boardwalk along the water, downriver from | What are additional fees and taxes? Each city/state has |
| the falls. | different rates for taxes. Taxes are calculated and |
| | displayed on the hotel reservation amount. For some hotels |
| The Canadian side has its own share of peripheral | there are additional fees charged to your room reservation. |
| attractions, with the highest profile addition being Casino | These additional charges help us have the lowest rates on |
| Niagara, which opened in 1997. It contains thousands of slot | the Internet. |
| machines, more than 100 gaming tables and its own Hard | |
| Rock Cafe (yet another parallel to Las Vegas). There are | Can you give driving directions? Yes, click the map link |
| three wax museums as well as a Guinness World of | displayed on the property "Detail" page. This informative |
| Records Museum, an IMAX theater and the Daredevil | map will give you the main cross streets and address. Click |
| Adventure, which is dedicated to the brave and foolish | the tab: "directions", type in your address and click |
| souls who have gone over the falls. Children will love | "submit". A detailed list of where to turn and how many miles |
| Marineland with its killer whales, sea lions, game park and | will be displayed. |
| rides. | |
New York Hotels
|
FAQ Continued
|
