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Amherst, New York
| Frequently Asked Questions
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| Can I make the Amherst reservation by phone? We would | How will I know when my reservation is confirmed? Our |
| be happy to help you make any Amherst hotel reservation | confirmation number displayed immediately upon |
| by phone. You can call our toll free number between the | successfully making your reservation. Our systems work |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | behind the scenes to email you the final confirmation |
| a.m. to 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | Can I contact someone to help me? Yes. We have tried to |
| secure? We use secure-socket-layer (SSL) encryption, the | answer most questions with our frequently asked questions |
| standard encryption on the Internet. This type of encryption | sections. If youd like to talk with one of our knowledgeable |
| allows you to feel confident and secure about supplying | customer service representatives please call our toll free |
| personal and credit card information. | number between the hours of 8 a.m. to 10 p.m. Monday |
| | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Are free shuttles supplied from the airport to the hotel? | Sunday. |
| Some hotels do offer free shuttle services from the airport | |
| but not all. Please verify this information on the property | Instant confirmation, what does that mean? We coordinate |
| information page, if this is import to you. | closely with the properties in the database. Only those with |
| | room availability for the requested dates can be displayed |
| Can I book the reservation to stay tonight? Some hotels | and booked through our system. After receiving |
| accept reservations until 3:00pm on the arrival day. Only | confirmation on your credit card amount, the system |
| hotels that follow this policy will show when the today's | instantly issues a confirmation on the computer screen. We |
| arrival date is typed into the search form. | also forward the hotel's official confirmation number within |
| | 48 hours. |
New York Hotels
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FAQ Continued
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