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Horseheads, New York
| Frequently Asked Questions
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| Can I make the Horseheads reservation by phone? We | Is there a minimum age requirements to reserve a room? A |
| would be happy to help you make any Horseheads hotel | minimum age of 18 is required by most hotels to book a |
| reservation by phone. You can call our toll free number | room. Some require the guest(s) be 21. These |
| between the hours of 8 a.m. to 10 p.m. Monday through | requirements and other amenities information on the |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | property "Detail" pages. |
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| How can I be sure information about my credit card is | What do I do with questions concerning previous |
| secure? We use secure-socket-layer (SSL) encryption, the | reservation? Please fill out our "Customer Support and |
| standard encryption on the Internet. This type of encryption | Feedback" request form. Include your previous reservation |
| allows you to feel confident and secure about supplying | amount and the reservation confirmation number along with |
| personal and credit card information. | your questions. We will contact you within 24 hours. |
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| Is free breakfast available? Some hotels offer free | "Internet hot deals", what is it? We work directly with many |
| breakfast with each room night booked. This information | hotels to provide the lowest possible rates available on the |
| can be found on the property information "detail" page for | Internet. In most cases, these rates are lower than all other |
| your specific property. | online websites. These are designated with a "hot-deals" |
| | link and are listed first for search performed by destination |
| Can I book the reservation to stay tonight? Some hotels | city. |
| accept reservations until 3:00pm on the arrival day. Only | |
| hotels that follow this policy will show when the today's | What are additional fees and taxes? Each city/state has |
| arrival date is typed into the search form. | different rates for taxes. Taxes are calculated and |
| | displayed on the hotel reservation amount. For some hotels |
| Are free shuttles supplied from the airport to the hotel? | there are additional fees charged to your room reservation. |
| Some hotels do offer free shuttle services from the airport | These additional charges help us have the lowest rates on |
| but not all. Please verify this information on the property | the Internet. |
| information page, if this is import to you. | |
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New York Hotels
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FAQ Continued
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