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Auburn, New York
| Frequently Asked Questions
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| Can I make the Auburn reservation by phone? We would be | Is free breakfast available? Some hotels offer free |
| happy to help you make any Auburn hotel reservation by | breakfast with each room night booked. This information |
| phone. You can call our toll free number between the hours | can be found on the property information "detail" page for |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. to | your specific property. |
| 6 p.m. Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We coordinate |
| How can I be sure information about my credit card is | closely with the properties in the database. Only those with |
| secure? We use secure-socket-layer (SSL) encryption, the | room availability for the requested dates can be displayed |
| standard encryption on the Internet. This type of encryption | and booked through our system. After receiving |
| allows you to feel confident and secure about supplying | confirmation on your credit card amount, the system |
| personal and credit card information. | instantly issues a confirmation on the computer screen. We |
| | also forward the hotel's official confirmation number within |
| Can I book the reservation to stay tonight? Some hotels | 48 hours. |
| accept reservations until 3:00pm on the arrival day. Only | |
| hotels that follow this policy will show when the today's | Can I change my hotel after booking? Yes. By canceling |
| arrival date is typed into the search form. | your previous reservation and booking a new reservation. |
| | Also, you can call one of our friendly customer service |
| How will I know when my reservation is confirmed? Our | representatives at our toll free number, between the hours of |
| confirmation number displayed immediately upon | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| successfully making your reservation. Our systems work | p.m. Saturday and Sunday. |
| behind the scenes to email you the final confirmation | |
| number. | |
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New York Hotels
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FAQ Continued
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