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Henrietta, New York
| Frequently Asked Questions
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| Can I make the Henrietta reservation by phone? We would | Are free shuttles supplied from the airport to the hotel? |
| be happy to help you make any Henrietta hotel reservation | Some hotels do offer free shuttle services from the airport |
| by phone. You can call our toll free number between the | but not all. Please verify this information on the property |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | information page, if this is import to you. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | What do I do with questions concerning previous |
| How can I be sure information about my credit card is | reservation? Please fill out our "Customer Support and |
| secure? We use secure-socket-layer (SSL) encryption, the | Feedback" request form. Include your previous reservation |
| standard encryption on the Internet. This type of encryption | amount and the reservation confirmation number along with |
| allows you to feel confident and secure about supplying | your questions. We will contact you within 24 hours. |
| personal and credit card information. | |
| | Can you give driving directions? Yes, click the map link |
| How will I know when my reservation is confirmed? Our | displayed on the property "Detail" page. This informative |
| confirmation number displayed immediately upon | map will give you the main cross streets and address. Click |
| successfully making your reservation. Our systems work | the tab: "directions", type in your address and click |
| behind the scenes to email you the final confirmation | "submit". A detailed list of where to turn and how many miles |
| number. | will be displayed. |
| | |
| Is free breakfast available? Some hotels offer free | "Internet hot deals", what is it? We work directly with many |
| breakfast with each room night booked. This information | hotels to provide the lowest possible rates available on the |
| can be found on the property information "detail" page for | Internet. In most cases, these rates are lower than all other |
| your specific property. | online websites. These are designated with a "hot-deals" |
| | link and are listed first for search performed by destination |
| Is there a minimum age requirements to reserve a room? A | city. |
| minimum age of 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. These | Are taxes included in the rates? Taxes are figured and |
| requirements and other amenities information on the | displayed into the final payment screen. See rate details for |
| property "Detail" pages. | taxes for each day. |
New York Hotels
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FAQ Continued
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