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Schenectady, New York
| Frequently Asked Questions
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| Can I make the Schenectady reservation by phone? We | Is there a minimum age requirements to reserve a room? A |
| would be happy to help you make any Schenectady hotel | minimum age of 18 is required by most hotels to book a |
| reservation by phone. You can call our toll free number | room. Some require the guest(s) be 21. These |
| between the hours of 8 a.m. to 10 p.m. Monday through | requirements and other amenities information on the |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | property "Detail" pages. |
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| How can I be sure information about my credit card is | Can I change my hotel after booking? Yes. By canceling |
| secure? We use secure-socket-layer (SSL) encryption, the | your previous reservation and booking a new reservation. |
| standard encryption on the Internet. This type of encryption | Also, you can call one of our friendly customer service |
| allows you to feel confident and secure about supplying | representatives at our toll free number, between the hours of |
| personal and credit card information. | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| | p.m. Saturday and Sunday. |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | Do I pay for the entire reservation amount or do I just make |
| successfully making your reservation. Our systems work | a deposit to hold the room? It depends on the room you |
| behind the scenes to email you the final confirmation | book. Some of our partners require just a $5.00 room night |
| number. | deposit to hold your room while others require a full |
| | payment for the room at the time of your reservation. Please |
| Are free shuttles supplied from the airport to the hotel? | refer to the amount displayed on the confirmation page to |
| Some hotels do offer free shuttle services from the airport | see what your credit card will be charged upon making the |
| but not all. Please verify this information on the property | reservation. |
| information page, if this is import to you. | |
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New York Hotels
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FAQ Continued
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