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Syracuse, New York
| Frequently Asked Questions
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| Salt was once the city of Syracuse's claim to fame. Native | Can I make the Syracuse reservation by phone? We would |
| Americans mined the mineral before white settlers came to | be happy to help you make any Syracuse hotel reservation |
| the area. Later, the city was one of the biggest suppliers of | by phone. You can call our toll free number between the |
| salt in the U.S. Find out more about the city at the Museum of | hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 |
| Science and Technology, and stop at the museum's Imax | a.m. to 6 p.m. Saturday and Sunday. |
| Omnitheater on your way out for some relaxing | |
| entertainment off your feet. | How can I be sure information about my credit card is |
| | secure? We use secure-socket-layer (SSL) encryption, the |
| The Erie Canal Museum delves into the story of the | standard encryption on the Internet. This type of encryption |
| waterway, an outstanding feat of civil engineering (and | allows you to feel confident and secure about supplying |
| manual labor) that formed an important transportation link | personal and credit card information. |
| between the Hudson River and the Great Lakes. After you | |
| see the museum, take a cruise on a portion of the canal | Can I book the reservation to stay tonight? Some hotels |
| system. The Mid-Lakes Navigation Company offers | accept reservations until 3:00pm on the arrival day. Only |
| daytime and dinner cruises. | hotels that follow this policy will show when the today's |
| | arrival date is typed into the search form. |
| Plenty of high culture can also be found in the city. The | |
| Syracuse Opera and the Syracuse Symphony Orchestra | Is there a minimum age requirements to reserve a room? A |
| both offer fine classical music, while the I.M. Pei-designed | minimum age of 18 is required by most hotels to book a |
| Everson Museum of Art has a solid collection of 19th- and | room. Some require the guest(s) be 21. These |
| 20th-century American painting, photography and ceramics. | requirements and other amenities information on the |
| In addition to being a bastion of learning, Syracuse | property "Detail" pages. |
| University has a number of top-ranked college sports | |
| teams (notably basketball and football) that play at the | Is free breakfast available? Some hotels offer free |
| Carrier Dome. | breakfast with each room night booked. This information |
| | can be found on the property information "detail" page for |
| About 30 mi/45 km southwest of Syracuse is Auburn, where | your specific property. |
| visitors will find the preserved home of Harriet Tubman. A | |
| heroine of the Underground Railroad, Tubman helped | Are free shuttles supplied from the airport to the hotel? |
| smuggle as many as 300 escaped slaves out of the South | Some hotels do offer free shuttle services from the airport |
| and into Canada. | but not all. Please verify this information on the property |
| | information page, if this is import to you. |
| The countryside east of Syracuse also has some | |
| interesting sights, including Chittenango, the birthplace of | How will I know when my reservation is confirmed? Our |
| Wizard of Oz author L. Frank Baum. Today, there's a | confirmation number displayed immediately upon |
| yellow-brick sidewalk through the center of town, which | successfully making your reservation. Our systems work |
| unfortunately will not take you to the Emerald City of Oz. | behind the scenes to email you the final confirmation |
| Farther east is a gaming casino, Turning Stone, operating | number. |
| at Verona (30 mi/48 km east of Syracuse). Run by the | |
| Oneida Indian nation, the casino has table games such as | What are additional fees and taxes? Each city/state has |
| blackjack, roulette and craps. A little farther east of that, in | different rates for taxes. Taxes are calculated and |
| Rome, is the Fort Stanwix National Monument. This fortress | displayed on the hotel reservation amount. For some hotels |
| was originally built during the French and Indian Wars and | there are additional fees charged to your room reservation. |
| then restored and garrisoned by Gen. George Washington | These additional charges help us have the lowest rates on |
| during the Revolutionary War. Today, its exhibits, films and | the Internet. |
| costumed interpreters will keep you happily occupied for a | |
| few hours. Erie Canal Village, a re-creation of a waterway | Can I contact someone to help me? Yes. We have tried to |
| town, is located at the point where the first shovelfuls of dirt | answer most questions with our frequently asked questions |
| for the canal were turned. While at the village, you can take | sections. If youd like to talk with one of our knowledgeable |
| an intimate ride on the canal in a horse-drawn packet boat. | customer service representatives please call our toll free |
| While it's not Venice, it's still romantic. Syracuse is 125 | number between the hours of 8 a.m. to 10 p.m. Monday |
| mi/200 km east of Buffalo. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
New York Hotels
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FAQ Continued
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