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Santa Rosa, New Mexico
| Frequently Asked Questions
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| Can I make the Santa Rosa reservation by phone? We | Are free shuttles supplied from the airport to the hotel? |
| would be happy to help you make any Santa Rosa hotel | Some hotels do offer free shuttle services from the airport |
| reservation by phone. You can call our toll free number | but not all. Please verify this information on the property |
| between the hours of 8 a.m. to 10 p.m. Monday through | information page, if this is import to you. |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | How much is the charge for more than two people per |
| How can I be sure information about my credit card is | room? Different policy are established by each hotel |
| secure? We use secure-socket-layer (SSL) encryption, the | regarding multiple guests per room. Our booking engine |
| standard encryption on the Internet. This type of encryption | technology allows for display of the appropriate rate for |
| allows you to feel confident and secure about supplying | your room when the number of adults is selected. |
| personal and credit card information. | |
| | What do I do with questions concerning previous |
| Is there a minimum age requirements to reserve a room? A | reservation? Please fill out our "Customer Support and |
| minimum age of 18 is required by most hotels to book a | Feedback" request form. Include your previous reservation |
| room. Some require the guest(s) be 21. These | amount and the reservation confirmation number along with |
| requirements and other amenities information on the | your questions. We will contact you within 24 hours. |
| property "Detail" pages. | |
| | Can I contact someone to help me? Yes. We have tried to |
| Is free breakfast available? Some hotels offer free | answer most questions with our frequently asked questions |
| breakfast with each room night booked. This information | sections. If youd like to talk with one of our knowledgeable |
| can be found on the property information "detail" page for | customer service representatives please call our toll free |
| your specific property. | number between the hours of 8 a.m. to 10 p.m. Monday |
| | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| How will I know when my reservation is confirmed? Our | Sunday. |
| confirmation number displayed immediately upon | |
| successfully making your reservation. Our systems work | Are taxes included in the rates? Taxes are figured and |
| behind the scenes to email you the final confirmation | displayed into the final payment screen. See rate details for |
| number. | taxes for each day. |
New Mexico Hotels
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FAQ Continued
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