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Durham, North Carolina
| Frequently Asked Questions
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| Can I make the Durham reservation by phone? We would | How will I know when my reservation is confirmed? Our |
| be happy to help you make any Durham hotel reservation | confirmation number displayed immediately upon |
| by phone. You can call our toll free number between the | successfully making your reservation. Our systems work |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | behind the scenes to email you the final confirmation |
| a.m. to 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | What are additional fees and taxes? Each city/state has |
| secure? We use secure-socket-layer (SSL) encryption, the | different rates for taxes. Taxes are calculated and |
| standard encryption on the Internet. This type of encryption | displayed on the hotel reservation amount. For some hotels |
| allows you to feel confident and secure about supplying | there are additional fees charged to your room reservation. |
| personal and credit card information. | These additional charges help us have the lowest rates on |
| | the Internet. |
| Is free breakfast available? Some hotels offer free | |
| breakfast with each room night booked. This information | Can I change my hotel after booking? Yes. By canceling |
| can be found on the property information "detail" page for | your previous reservation and booking a new reservation. |
| your specific property. | Also, you can call one of our friendly customer service |
| | representatives at our toll free number, between the hours of |
| Is there a minimum age requirements to reserve a room? A | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| minimum age of 18 is required by most hotels to book a | p.m. Saturday and Sunday. |
| room. Some require the guest(s) be 21. These | |
| requirements and other amenities information on the | "Internet hot deals", what is it? We work directly with many |
| property "Detail" pages. | hotels to provide the lowest possible rates available on the |
| | Internet. In most cases, these rates are lower than all other |
| Can I book the reservation to stay tonight? Some hotels | online websites. These are designated with a "hot-deals" |
| accept reservations until 3:00pm on the arrival day. Only | link and are listed first for search performed by destination |
| hotels that follow this policy will show when the today's | city. |
| arrival date is typed into the search form. | |
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North Carolina Hotels
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FAQ Continued
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