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Chapel Hill, North Carolina
| Frequently Asked Questions
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| Can I make the Chapel Hill reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Chapel Hill hotel | breakfast with each room night booked. This information |
| reservation by phone. You can call our toll free number | can be found on the property information "detail" page for |
| between the hours of 8 a.m. to 10 p.m. Monday through | your specific property. |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | How do you book a room for someone else? You can us |
| How can I be sure information about my credit card is | our system to book a room for someone else. Make sure |
| secure? We use secure-socket-layer (SSL) encryption, the | you include that persons information as the guest. You can |
| standard encryption on the Internet. This type of encryption | have a different person paying with their credit card than the |
| allows you to feel confident and secure about supplying | name and address of the guest staying in the room . |
| personal and credit card information. | |
| | Can I change my hotel after booking? Yes. By canceling |
| Can I book the reservation to stay tonight? Some hotels | your previous reservation and booking a new reservation. |
| accept reservations until 3:00pm on the arrival day. Only | Also, you can call one of our friendly customer service |
| hotels that follow this policy will show when the today's | representatives at our toll free number, between the hours of |
| arrival date is typed into the search form. | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| | p.m. Saturday and Sunday. |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | What do I do with questions concerning previous |
| successfully making your reservation. Our systems work | reservation? Please fill out our "Customer Support and |
| behind the scenes to email you the final confirmation | Feedback" request form. Include your previous reservation |
| number. | amount and the reservation confirmation number along with |
| | your questions. We will contact you within 24 hours. |
North Carolina Hotels
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FAQ Continued
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