| | |
Concord, North Carolina
| Frequently Asked Questions
|
| Can I make the Concord reservation by phone? We would | Can I book the reservation to stay tonight? Some hotels |
| be happy to help you make any Concord hotel reservation | accept reservations until 3:00pm on the arrival day. Only |
| by phone. You can call our toll free number between the | hotels that follow this policy will show when the today's |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | arrival date is typed into the search form. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | Can I change my hotel after booking? Yes. By canceling |
| How can I be sure information about my credit card is | your previous reservation and booking a new reservation. |
| secure? We use secure-socket-layer (SSL) encryption, the | Also, you can call one of our friendly customer service |
| standard encryption on the Internet. This type of encryption | representatives at our toll free number, between the hours of |
| allows you to feel confident and secure about supplying | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| personal and credit card information. | p.m. Saturday and Sunday. |
| | |
| How will I know when my reservation is confirmed? Our | What do I do with questions concerning previous |
| confirmation number displayed immediately upon | reservation? Please fill out our "Customer Support and |
| successfully making your reservation. Our systems work | Feedback" request form. Include your previous reservation |
| behind the scenes to email you the final confirmation | amount and the reservation confirmation number along with |
| number. | your questions. We will contact you within 24 hours. |
| | |
| Is there a minimum age requirements to reserve a room? A | Are taxes included in the rates? Taxes are figured and |
| minimum age of 18 is required by most hotels to book a | displayed into the final payment screen. See rate details for |
| room. Some require the guest(s) be 21. These | taxes for each day. |
| requirements and other amenities information on the | |
| property "Detail" pages. | |
North Carolina Hotels
|
FAQ Continued
|
