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Shelby, North Carolina
| Frequently Asked Questions
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| Can I make the Shelby reservation by phone? We would be | How will I know when my reservation is confirmed? Our |
| happy to help you make any Shelby hotel reservation by | confirmation number displayed immediately upon |
| phone. You can call our toll free number between the hours | successfully making your reservation. Our systems work |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. to | behind the scenes to email you the final confirmation |
| 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | What are additional fees and taxes? Each city/state has |
| secure? We use secure-socket-layer (SSL) encryption, the | different rates for taxes. Taxes are calculated and |
| standard encryption on the Internet. This type of encryption | displayed on the hotel reservation amount. For some hotels |
| allows you to feel confident and secure about supplying | there are additional fees charged to your room reservation. |
| personal and credit card information. | These additional charges help us have the lowest rates on |
| | the Internet. |
| Can I book the reservation to stay tonight? Some hotels | |
| accept reservations until 3:00pm on the arrival day. Only | How do you book a room for someone else? You can us |
| hotels that follow this policy will show when the today's | our system to book a room for someone else. Make sure |
| arrival date is typed into the search form. | you include that persons information as the guest. You can |
| | have a different person paying with their credit card than the |
| Is there a minimum age requirements to reserve a room? A | name and address of the guest staying in the room . |
| minimum age of 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. These | Are taxes included in the rates? Taxes are figured and |
| requirements and other amenities information on the | displayed into the final payment screen. See rate details for |
| property "Detail" pages. | taxes for each day. |
North Carolina Hotels
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FAQ Continued
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