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Asheville, North Carolina
| Frequently Asked Questions
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| Set in the western part of the state, Asheville (pop. 68,889) is | Can I make the Asheville reservation by phone? We would |
| the largest North Carolina city in the vicinity of the | be happy to help you make any Asheville hotel reservation |
| Appalachian Mountains and a popular resort and retirement | by phone. You can call our toll free number between the |
| center. Great Smoky Mountains National Park lies about 30 | hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 |
| mi/50 km west, and the Pisgah National Forest stretches | a.m. to 6 p.m. Saturday and Sunday. |
| both northeast and southwest of the city, encompassing a | |
| stunning mountainous landscape. | How can I be sure information about my credit card is |
| | secure? We use secure-socket-layer (SSL) encryption, the |
| Asheville itself is a beautiful town with several notable | standard encryption on the Internet. This type of encryption |
| attractions. Topping the list is the Biltmore Estate, built by | allows you to feel confident and secure about supplying |
| George W. Vanderbilt in the 1890s. The 250-room National | personal and credit card information. |
| Historic Landmark was modeled after a 16th-century French | |
| chateau. It is open for self-guided though not inexpensive | Is there a minimum age requirements to reserve a room? A |
| tours. The highlight of the mansion is probably the vast | minimum age of 18 is required by most hotels to book a |
| library, but we were intrigued by the trunk room and bowling | room. Some require the guest(s) be 21. These |
| alley, too. Outside, there are 75 acres/30 hectares of | requirements and other amenities information on the |
| gardens and landscaped grounds designed by Frederick | property "Detail" pages. |
| Law Olmsted, designer of New York's Central Park. For an | |
| additional fee, the Explore Biltmore program allows visitors | Can I book the reservation to stay tonight? Some hotels |
| to hike, mountain bike or take a carriage ride around the | accept reservations until 3:00pm on the arrival day. Only |
| grounds. A winery is also located there. The crowds are | hotels that follow this policy will show when the today's |
| largest in November and December, when Christmas | arrival date is typed into the search form. |
| festivities take place, and in April and May, when spring | |
| flowers adorn the grounds and rooms. | Are free shuttles supplied from the airport to the hotel? |
| | Some hotels do offer free shuttle services from the airport |
| The Thomas Wolfe Memorial State Historic Site, downtown, | but not all. Please verify this information on the property |
| preserves the boyhood home of the novelist. The large, | information page, if this is import to you. |
| rambling boarding house is depicted in his | |
| autobiographical novel Look Homeward, Angel. | How will I know when my reservation is confirmed? Our |
| Unfortunately, a fire in 1998 caused significant damage to | confirmation number displayed immediately upon |
| the house, and it will be closed for restoration until at least | successfully making your reservation. Our systems work |
| 2003. A visitors center and museum remain open, however, | behind the scenes to email you the final confirmation |
| and tours of the house's exterior are conducted. | number. |
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| The downtown also contains the Grove Park Inn (built in | Is free breakfast available? Some hotels offer free |
| 1913); Pack Place (a complex containing several art and | breakfast with each room night booked. This information |
| science museums); and some lively bars and restaurants. | can be found on the property information "detail" page for |
| Other Asheville attractions include the Folk Art Center on the | your specific property. |
| Blue Ridge Parkway and the Botanical Gardens, which | |
| have 10 acres/4 hectares of regional plants and flowers. | "Internet hot deals", what is it? We work directly with many |
| Just south of town is the North Carolina Arboretum, which | hotels to provide the lowest possible rates available on the |
| includes nature trails and greenhouses in addition to | Internet. In most cases, these rates are lower than all other |
| gardens that are constructed around different themes. | online websites. These are designated with a "hot-deals" |
| | link and are listed first for search performed by destination |
| The region surrounding Asheville is full of sights that can be | city. |
| enjoyed on day trips. Mt. Mitchell State Park is 25 mi/40 km | |
| northwest (take the Blue Ridge Parkway), containing the | Do I pay for the entire reservation amount or do I just make |
| tallest mountain east of the Mississippi (6,684 ft/2,037 m). | a deposit to hold the room? It depends on the room you |
| You can drive to the top, and the short walk to the | book. Some of our partners require just a $5.00 room night |
| observation point will reward you with some spectacular | deposit to hold your room while others require a full |
| views if you get a clear day. | payment for the room at the time of your reservation. Please |
| | refer to the amount displayed on the confirmation page to |
| The two sections of the Pisgah National Forest encompass | see what your credit card will be charged upon making the |
| a wide swath of the Appalachian Mountains along the | reservation. |
| state's western border. In addition to Mt. Mitchell, it contains | |
| the Cradle of Forestry National Historic Site, which uses | How much is the charge for more than two people per |
| interpretive trails to explain the history of logging. | room? Different policy are established by each hotel |
| | regarding multiple guests per room. Our booking engine |
| In Flat Rock (25 mi/40 km south) is the Carl Sandburg Home | technology allows for display of the appropriate rate for |
| National Historic Site, where the poet lived his later years. | your room when the number of adults is selected. |
| The house (called Connemara) is surrounded by hiking | |
| trails, and you can see some of the goats from his wife's | How do you book a room for someone else? You can us |
| thriving goat-breeding business. | our system to book a room for someone else. Make sure |
| Chimney | you include that persons information as the guest. You can |
| Rock (20 mi/32 km southeast of Asheville) is a towering | have a different person paying with their credit card than the |
| granite formation that stands beside scenic Lake Lure. If | name and address of the guest staying in the room . |
| you pay the entrance fee, you can ascend to the top of the | |
| rock in an elevator, where there are observation points and | What are additional fees and taxes? Each city/state has |
| hiking trails that run to the spectacular Hickory Nut Falls. | different rates for taxes. Taxes are calculated and |
| Chimney Rock is a popular and sometimes crowded | displayed on the hotel reservation amount. For some hotels |
| attraction, but the views are wonderful. | there are additional fees charged to your room reservation. |
| | These additional charges help us have the lowest rates on |
| About 45 minutes north of Asheville is Wolf Laurel (Mars | the Internet. |
| Hill), a ski resort with 14 slopes and a vertical drop of 650 | |
| ft/213 m. Asheville is 225 mi/360 km southwest of Raleigh. | |
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North Carolina Hotels
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FAQ Continued
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