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Kentwood, Michigan
| Frequently Asked Questions
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| Can I make the Kentwood reservation by phone? We would | Is there a minimum age requirements to reserve a room? A |
| be happy to help you make any Kentwood hotel reservation | minimum age of 18 is required by most hotels to book a |
| by phone. You can call our toll free number between the | room. Some require the guest(s) be 21. These |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | requirements and other amenities information on the |
| a.m. to 6 p.m. Saturday and Sunday. | property "Detail" pages. |
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| How can I be sure information about my credit card is | How much is the charge for more than two people per |
| secure? We use secure-socket-layer (SSL) encryption, the | room? Different policy are established by each hotel |
| standard encryption on the Internet. This type of encryption | regarding multiple guests per room. Our booking engine |
| allows you to feel confident and secure about supplying | technology allows for display of the appropriate rate for |
| personal and credit card information. | your room when the number of adults is selected. |
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| How will I know when my reservation is confirmed? Our | Can you give driving directions? Yes, click the map link |
| confirmation number displayed immediately upon | displayed on the property "Detail" page. This informative |
| successfully making your reservation. Our systems work | map will give you the main cross streets and address. Click |
| behind the scenes to email you the final confirmation | the tab: "directions", type in your address and click |
| number. | "submit". A detailed list of where to turn and how many miles |
| | will be displayed. |
| Is free breakfast available? Some hotels offer free | |
| breakfast with each room night booked. This information | What are additional fees and taxes? Each city/state has |
| can be found on the property information "detail" page for | different rates for taxes. Taxes are calculated and |
| your specific property. | displayed on the hotel reservation amount. For some hotels |
| | there are additional fees charged to your room reservation. |
| Are free shuttles supplied from the airport to the hotel? | These additional charges help us have the lowest rates on |
| Some hotels do offer free shuttle services from the airport | the Internet. |
| but not all. Please verify this information on the property | |
| information page, if this is import to you. | |
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Michigan Hotels
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FAQ Continued
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