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Southgate, Michigan
| Frequently Asked Questions
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| Can I make the Southgate reservation by phone? We would | Can I book the reservation to stay tonight? Some hotels |
| be happy to help you make any Southgate hotel | accept reservations until 3:00pm on the arrival day. Only |
| reservation by phone. You can call our toll free number | hotels that follow this policy will show when the today's |
| between the hours of 8 a.m. to 10 p.m. Monday through | arrival date is typed into the search form. |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | Do I pay for the entire reservation amount or do I just make |
| How can I be sure information about my credit card is | a deposit to hold the room? It depends on the room you |
| secure? We use secure-socket-layer (SSL) encryption, the | book. Some of our partners require just a $5.00 room night |
| standard encryption on the Internet. This type of encryption | deposit to hold your room while others require a full |
| allows you to feel confident and secure about supplying | payment for the room at the time of your reservation. Please |
| personal and credit card information. | refer to the amount displayed on the confirmation page to |
| | see what your credit card will be charged upon making the |
| Is free breakfast available? Some hotels offer free | reservation. |
| breakfast with each room night booked. This information | |
| can be found on the property information "detail" page for | What do I do with questions concerning previous |
| your specific property. | reservation? Please fill out our "Customer Support and |
| | Feedback" request form. Include your previous reservation |
| Is there a minimum age requirements to reserve a room? A | amount and the reservation confirmation number along with |
| minimum age of 18 is required by most hotels to book a | your questions. We will contact you within 24 hours. |
| room. Some require the guest(s) be 21. These | |
| requirements and other amenities information on the | Can I change my hotel after booking? Yes. By canceling |
| property "Detail" pages. | your previous reservation and booking a new reservation. |
| | Also, you can call one of our friendly customer service |
| How will I know when my reservation is confirmed? Our | representatives at our toll free number, between the hours of |
| confirmation number displayed immediately upon | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| successfully making your reservation. Our systems work | p.m. Saturday and Sunday. |
| behind the scenes to email you the final confirmation | |
| number. | |
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Michigan Hotels
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FAQ Continued
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