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Winter Haven, Florida
| Frequently Asked Questions
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| Can I make the Winter Haven reservation by phone? We | Are free shuttles supplied from the airport to the hotel? |
| would be happy to help you make any Winter Haven hotel | Some hotels do offer free shuttle services from the airport |
| reservation by phone. You can call our toll free number | but not all. Please verify this information on the property |
| between the hours of 8 a.m. to 10 p.m. Monday through | information page, if this is import to you. |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? Each city/state has |
| How can I be sure information about my credit card is | different rates for taxes. Taxes are calculated and |
| secure? We use secure-socket-layer (SSL) encryption, the | displayed on the hotel reservation amount. For some hotels |
| standard encryption on the Internet. This type of encryption | there are additional fees charged to your room reservation. |
| allows you to feel confident and secure about supplying | These additional charges help us have the lowest rates on |
| personal and credit card information. | the Internet. |
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| Can I book the reservation to stay tonight? Some hotels | How do you book a room for someone else? You can us |
| accept reservations until 3:00pm on the arrival day. Only | our system to book a room for someone else. Make sure |
| hotels that follow this policy will show when the today's | you include that persons information as the guest. You can |
| arrival date is typed into the search form. | have a different person paying with their credit card than the |
| | name and address of the guest staying in the room . |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | Are taxes included in the rates? Taxes are figured and |
| successfully making your reservation. Our systems work | displayed into the final payment screen. See rate details for |
| behind the scenes to email you the final confirmation | taxes for each day. |
Florida Hotels
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FAQ Continued
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