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Miami Beach, Florida
| Frequently Asked Questions
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| Can I make the Miami Beach reservation by phone? We | How will I know when my reservation is confirmed? Our |
| would be happy to help you make any Miami Beach hotel | confirmation number displayed immediately upon |
| reservation by phone. You can call our toll free number | successfully making your reservation. Our systems work |
| between the hours of 8 a.m. to 10 p.m. Monday through | behind the scenes to email you the final confirmation |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | What do I do with questions concerning previous |
| secure? We use secure-socket-layer (SSL) encryption, the | reservation? Please fill out our "Customer Support and |
| standard encryption on the Internet. This type of encryption | Feedback" request form. Include your previous reservation |
| allows you to feel confident and secure about supplying | amount and the reservation confirmation number along with |
| personal and credit card information. | your questions. We will contact you within 24 hours. |
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| Can I book the reservation to stay tonight? Some hotels | Do I pay for the entire reservation amount or do I just make |
| accept reservations until 3:00pm on the arrival day. Only | a deposit to hold the room? It depends on the room you |
| hotels that follow this policy will show when the today's | book. Some of our partners require just a $5.00 room night |
| arrival date is typed into the search form. | deposit to hold your room while others require a full |
| | payment for the room at the time of your reservation. Please |
| Is there a minimum age requirements to reserve a room? A | refer to the amount displayed on the confirmation page to |
| minimum age of 18 is required by most hotels to book a | see what your credit card will be charged upon making the |
| room. Some require the guest(s) be 21. These | reservation. |
| requirements and other amenities information on the | |
| property "Detail" pages. | Can I contact someone to help me? Yes. We have tried to |
| | answer most questions with our frequently asked questions |
| Are free shuttles supplied from the airport to the hotel? | sections. If youd like to talk with one of our knowledgeable |
| Some hotels do offer free shuttle services from the airport | customer service representatives please call our toll free |
| but not all. Please verify this information on the property | number between the hours of 8 a.m. to 10 p.m. Monday |
| information page, if this is import to you. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
Florida Hotels
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FAQ Continued
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