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Lakeland, Florida
| Frequently Asked Questions
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| Can I make the Lakeland reservation by phone? We would | Are free shuttles supplied from the airport to the hotel? |
| be happy to help you make any Lakeland hotel reservation | Some hotels do offer free shuttle services from the airport |
| by phone. You can call our toll free number between the | but not all. Please verify this information on the property |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | information page, if this is import to you. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | Is your detail on amenities information accurate? This |
| How can I be sure information about my credit card is | information is updated a many times during the year. We |
| secure? We use secure-socket-layer (SSL) encryption, the | strive to have the most complete information available and |
| standard encryption on the Internet. This type of encryption | the most accurate. We do rely on the personnel at each |
| allows you to feel confident and secure about supplying | hotel property to update and change information as |
| personal and credit card information. | appropriate. |
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| Is there a minimum age requirements to reserve a room? A | Can I change my hotel after booking? Yes. By canceling |
| minimum age of 18 is required by most hotels to book a | your previous reservation and booking a new reservation. |
| room. Some require the guest(s) be 21. These | Also, you can call one of our friendly customer service |
| requirements and other amenities information on the | representatives at our toll free number, between the hours of |
| property "Detail" pages. | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| | p.m. Saturday and Sunday. |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | Are taxes included in the rates? Taxes are figured and |
| successfully making your reservation. Our systems work | displayed into the final payment screen. See rate details for |
| behind the scenes to email you the final confirmation | taxes for each day. |
Florida Hotels
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FAQ Continued
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