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Washington, District of Columbia
| Frequently Asked Questions
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| Can I make the Washington reservation by phone? We | Are free shuttles supplied from the airport to the hotel? |
| would be happy to help you make any Washington hotel | Some hotels do offer free shuttle services from the airport |
| reservation by phone. You can call our toll free number | but not all. Please verify this information on the property |
| between the hours of 8 a.m. to 10 p.m. Monday through | information page, if this is import to you. |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | What do I do with questions concerning previous |
| How can I be sure information about my credit card is | reservation? Please fill out our "Customer Support and |
| secure? We use secure-socket-layer (SSL) encryption, the | Feedback" request form. Include your previous reservation |
| standard encryption on the Internet. This type of encryption | amount and the reservation confirmation number along with |
| allows you to feel confident and secure about supplying | your questions. We will contact you within 24 hours. |
| personal and credit card information. | |
| | Can you give driving directions? Yes, click the map link |
| Is there a minimum age requirements to reserve a room? A | displayed on the property "Detail" page. This informative |
| minimum age of 18 is required by most hotels to book a | map will give you the main cross streets and address. Click |
| room. Some require the guest(s) be 21. These | the tab: "directions", type in your address and click |
| requirements and other amenities information on the | "submit". A detailed list of where to turn and how many miles |
| property "Detail" pages. | will be displayed. |
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| How will I know when my reservation is confirmed? Our | Are taxes included in the rates? Taxes are figured and |
| confirmation number displayed immediately upon | displayed into the final payment screen. See rate details for |
| successfully making your reservation. Our systems work | taxes for each day. |
| behind the scenes to email you the final confirmation | |
| number. | |
District of Columbia Hotels
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FAQ Continued
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