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Hartford, Connecticut
| Frequently Asked Questions
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| Connecticut's capital city, Hartford is located in the | Can I make the Hartford reservation by phone? We would |
| north-central part of the state and was originally a Dutch | be happy to help you make any Hartford hotel reservation |
| trading post before Rev. Thomas Hooker established an | by phone. You can call our toll free number between the |
| English settlement there in the 1630s. Although mainly | hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 |
| known as an industrial, financial and insurance center, it | a.m. to 6 p.m. Saturday and Sunday. |
| does have some places of interest for visitors. Start your | |
| stay with a visit to the state capitol building (with a | How can I be sure information about my credit card is |
| magnificent gilded dome) and the Old State House, which | secure? We use secure-socket-layer (SSL) encryption, the |
| has a museum with changing exhibits, a famous portrait of | standard encryption on the Internet. This type of encryption |
| George Washington by Gilbert Stuart and Steward's | allows you to feel confident and secure about supplying |
| Museum of Oddities (look for the two-headed calf). | personal and credit card information. |
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| You can get an idea of the importance of the insurance | Are free shuttles supplied from the airport to the hotel? |
| business to Hartford's economy at Constitution Plaza (site | Some hotels do offer free shuttle services from the airport |
| of the graceful Phoenix Mutual Life building) and at the | but not all. Please verify this information on the property |
| Travelers Tower (headquarters of the Travelers Insurance | information page, if this is import to you. |
| Company) which offers sweeping views of the surrounding | |
| area. | Can I book the reservation to stay tonight? Some hotels |
| | accept reservations until 3:00pm on the arrival day. Only |
| We also suggest visits to the Connecticut Historical Society | hotels that follow this policy will show when the today's |
| (archives and exhibits pertaining to the state's history) and | arrival date is typed into the search form. |
| the oldest public art museum in the country, the Wadsworth | |
| Atheneum (which has an excellent, wide-ranging collection, | Is free breakfast available? Some hotels offer free |
| including Hudson River School landscapes and | breakfast with each room night booked. This information |
| impressionist paintings). The Menczer Museum of Medicine | can be found on the property information "detail" page for |
| and Dentistry is a fascinating collection of exhibits depicting | your specific property. |
| the evolution of the healing arts. (A look at some of the | |
| antique instruments will make you grateful for progress in | Is there a minimum age requirements to reserve a room? A |
| this field.) | minimum age of 18 is required by most hotels to book a |
| | room. Some require the guest(s) be 21. These |
| Visitors can tour the homes of Harriet Beecher Stowe | requirements and other amenities information on the |
| (author of Uncle Tom's Cabin) and Mark Twain the two | property "Detail" pages. |
| writers were neighbors. Twain wrote many of his most | |
| famous books while living in this house. (The building looks | How will I know when my reservation is confirmed? Our |
| like something you'd expect the author to live in an | confirmation number displayed immediately upon |
| eccentric structure that resembles a land-bound | successfully making your reservation. Our systems work |
| steamboat.) The Butler-McCook Homestead, Hartford's | behind the scenes to email you the final confirmation |
| oldest home, has an interesting collection of vintage | number. |
| furnishings, paintings and Oriental artifacts. Just south of | |
| Hartford, in Wethersfield, are three house-museums the | How much is the charge for more than two people per |
| Webb, Deane and Stevens homes that date to the 1700s. | room? Different policy are established by each hotel |
| (The Webb house was used for a strategic meeting | regarding multiple guests per room. Our booking engine |
| between George Washington and French army | technology allows for display of the appropriate rate for |
| commander Le Comte de Rochambeau in 1781.) | your room when the number of adults is selected. |
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| A good way to take in Hartford's historic sights is to walk | "Internet hot deals", what is it? We work directly with many |
| and drive the city's Victorian Trail, a tour similar to Boston's | hotels to provide the lowest possible rates available on the |
| Freedom Trail. It includes some two dozen stops. (You can | Internet. In most cases, these rates are lower than all other |
| obtain a brochure from the Greater Hartford Tourism District | online websites. These are designated with a "hot-deals" |
| office, 234 Murphy Rd., Hartford.) For yet another view of the | link and are listed first for search performed by destination |
| city, take a cruise on the Connecticut River aboard the Lady | city. |
| Fenwick, a reproduction of an 1850s steam yacht, which has | |
| regular sailings May-September and special events | What do I do with questions concerning previous |
| throughout the year. | reservation? Please fill out our "Customer Support and |
| | Feedback" request form. Include your previous reservation |
| Don't leave town without visiting some of Hartford's beautiful | amount and the reservation confirmation number along with |
| parks and gardens. The Elizabeth Park Rose Gardens, for | your questions. We will contact you within 24 hours. |
| instance, reach peak bloom in late June. Bushnell Park, | |
| which was codesigned by the famed Frederick Law | Can you give driving directions? Yes, click the map link |
| Olmsted, has an antique carousel with a mighty Wurlitzer | displayed on the property "Detail" page. This informative |
| organ providing the accompaniment. | map will give you the main cross streets and address. Click |
| | the tab: "directions", type in your address and click |
| When you're ready for a break from history and nature, drop | "submit". A detailed list of where to turn and how many miles |
| in at the Pavilion (on State House Square), a collection of | will be displayed. |
| shops and restaurants in a structure that's best described | |
| as postmodern/classical in style. The Hartford Stage is | Can I change my hotel after booking? Yes. By canceling |
| known for its emphasis on classics and new American | your previous reservation and booking a new reservation. |
| plays. | Also, you can call one of our friendly customer service |
| | representatives at our toll free number, between the hours of |
| South of Hartford, near Rocky Hill, is Dinosaur State Park, | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| which has hundreds of dinosaur prints and tracks. (Visitors | p.m. Saturday and Sunday. |
| to the park May-October can make their own casting of a | |
| dinosaur track if they take along 10 pounds of plaster of | What are additional fees and taxes? Each city/state has |
| Paris, a quarter cup of cooking oil, rags and buckets. Water | different rates for taxes. Taxes are calculated and |
| is provided by the park.) The Museum of American Political | displayed on the hotel reservation amount. For some hotels |
| Life (in West Hartford) is a fascinating, comprehensive | there are additional fees charged to your room reservation. |
| collection of this country's sometimes inspiring, sometimes | These additional charges help us have the lowest rates on |
| disgusting and sometimes hilarious politics over two | the Internet. |
| centuries. West Hartford also has dictionary master Noah | |
| Webster's home, which is open for tours. | Instant confirmation, what does that mean? We coordinate |
| | closely with the properties in the database. Only those with |
| Bristol (20 mi/32 km southwest of Hartford) is the site of the | room availability for the requested dates can be displayed |
| American Clock and Watch Museum (a huge collection of | and booked through our system. After receiving |
| chronometers of all kinds, open April-November). In nearby | confirmation on your credit card amount, the system |
| New Britain is the New Britain Museum of American Art, a | instantly issues a confirmation on the computer screen. We |
| small but impressive collection of American art from the 18th | also forward the hotel's official confirmation number within |
| through the 20th centuries (including some well-known | 48 hours. |
| Thomas Hart Benton murals). And in Farmington (west of | |
| Hartford), you'll find the excellent Hill-Stead Museum, in an | Do I pay for the entire reservation amount or do I just make |
| estate codesigned by Theodate Pope Riddle, one of | a deposit to hold the room? It depends on the room you |
Connecticut Hotels
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FAQ Continued
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