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Keystone, Colorado
| Frequently Asked Questions
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| Can I make the Keystone reservation by phone? We would | How will I know when my reservation is confirmed? Our |
| be happy to help you make any Keystone hotel reservation | confirmation number displayed immediately upon |
| by phone. You can call our toll free number between the | successfully making your reservation. Our systems work |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | behind the scenes to email you the final confirmation |
| a.m. to 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | What do I do with questions concerning previous |
| secure? We use secure-socket-layer (SSL) encryption, the | reservation? Please fill out our "Customer Support and |
| standard encryption on the Internet. This type of encryption | Feedback" request form. Include your previous reservation |
| allows you to feel confident and secure about supplying | amount and the reservation confirmation number along with |
| personal and credit card information. | your questions. We will contact you within 24 hours. |
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| Can I book the reservation to stay tonight? Some hotels | Can I contact someone to help me? Yes. We have tried to |
| accept reservations until 3:00pm on the arrival day. Only | answer most questions with our frequently asked questions |
| hotels that follow this policy will show when the today's | sections. If youd like to talk with one of our knowledgeable |
| arrival date is typed into the search form. | customer service representatives please call our toll free |
| | number between the hours of 8 a.m. to 10 p.m. Monday |
| Are free shuttles supplied from the airport to the hotel? | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Some hotels do offer free shuttle services from the airport | Sunday. |
| but not all. Please verify this information on the property | |
| information page, if this is import to you. | |
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Colorado Hotels
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FAQ Continued
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