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Hayward, California
| Frequently Asked Questions
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| Can I make the Hayward reservation by phone? We would | Are free shuttles supplied from the airport to the hotel? |
| be happy to help you make any Hayward hotel reservation | Some hotels do offer free shuttle services from the airport |
| by phone. You can call our toll free number between the | but not all. Please verify this information on the property |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | information page, if this is import to you. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | Can you give driving directions? Yes, click the map link |
| How can I be sure information about my credit card is | displayed on the property "Detail" page. This informative |
| secure? We use secure-socket-layer (SSL) encryption, the | map will give you the main cross streets and address. Click |
| standard encryption on the Internet. This type of encryption | the tab: "directions", type in your address and click |
| allows you to feel confident and secure about supplying | "submit". A detailed list of where to turn and how many miles |
| personal and credit card information. | will be displayed. |
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| How will I know when my reservation is confirmed? Our | What do I do with questions concerning previous |
| confirmation number displayed immediately upon | reservation? Please fill out our "Customer Support and |
| successfully making your reservation. Our systems work | Feedback" request form. Include your previous reservation |
| behind the scenes to email you the final confirmation | amount and the reservation confirmation number along with |
| number. | your questions. We will contact you within 24 hours. |
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| Is free breakfast available? Some hotels offer free | Is your detail on amenities information accurate? This |
| breakfast with each room night booked. This information | information is updated a many times during the year. We |
| can be found on the property information "detail" page for | strive to have the most complete information available and |
| your specific property. | the most accurate. We do rely on the personnel at each |
| | hotel property to update and change information as |
| Can I book the reservation to stay tonight? Some hotels | appropriate. |
| accept reservations until 3:00pm on the arrival day. Only | |
| hotels that follow this policy will show when the today's | |
| arrival date is typed into the search form. | |
California Hotels
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FAQ Continued
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