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Emeryville, California
| Frequently Asked Questions
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| Can I make the Emeryville reservation by phone? We | Is there a minimum age requirements to reserve a room? A |
| would be happy to help you make any Emeryville hotel | minimum age of 18 is required by most hotels to book a |
| reservation by phone. You can call our toll free number | room. Some require the guest(s) be 21. These |
| between the hours of 8 a.m. to 10 p.m. Monday through | requirements and other amenities information on the |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | property "Detail" pages. |
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| How can I be sure information about my credit card is | How much is the charge for more than two people per |
| secure? We use secure-socket-layer (SSL) encryption, the | room? Different policy are established by each hotel |
| standard encryption on the Internet. This type of encryption | regarding multiple guests per room. Our booking engine |
| allows you to feel confident and secure about supplying | technology allows for display of the appropriate rate for |
| personal and credit card information. | your room when the number of adults is selected. |
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| Can I book the reservation to stay tonight? Some hotels | How do you book a room for someone else? You can us |
| accept reservations until 3:00pm on the arrival day. Only | our system to book a room for someone else. Make sure |
| hotels that follow this policy will show when the today's | you include that persons information as the guest. You can |
| arrival date is typed into the search form. | have a different person paying with their credit card than the |
| | name and address of the guest staying in the room . |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | What do I do with questions concerning previous |
| successfully making your reservation. Our systems work | reservation? Please fill out our "Customer Support and |
| behind the scenes to email you the final confirmation | Feedback" request form. Include your previous reservation |
| number. | amount and the reservation confirmation number along with |
| | your questions. We will contact you within 24 hours. |
California Hotels
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FAQ Continued
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