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Alameda, California
| Frequently Asked Questions
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| Can I make the Alameda reservation by phone? We would | Are free shuttles supplied from the airport to the hotel? |
| be happy to help you make any Alameda hotel reservation | Some hotels do offer free shuttle services from the airport |
| by phone. You can call our toll free number between the | but not all. Please verify this information on the property |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | information page, if this is import to you. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | How do you book a room for someone else? You can us |
| How can I be sure information about my credit card is | our system to book a room for someone else. Make sure |
| secure? We use secure-socket-layer (SSL) encryption, the | you include that persons information as the guest. You can |
| standard encryption on the Internet. This type of encryption | have a different person paying with their credit card than the |
| allows you to feel confident and secure about supplying | name and address of the guest staying in the room . |
| personal and credit card information. | |
| | Do I pay for the entire reservation amount or do I just make |
| How will I know when my reservation is confirmed? Our | a deposit to hold the room? It depends on the room you |
| confirmation number displayed immediately upon | book. Some of our partners require just a $5.00 room night |
| successfully making your reservation. Our systems work | deposit to hold your room while others require a full |
| behind the scenes to email you the final confirmation | payment for the room at the time of your reservation. Please |
| number. | refer to the amount displayed on the confirmation page to |
| | see what your credit card will be charged upon making the |
| Is there a minimum age requirements to reserve a room? A | reservation. |
| minimum age of 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. These | Are taxes included in the rates? Taxes are figured and |
| requirements and other amenities information on the | displayed into the final payment screen. See rate details for |
| property "Detail" pages. | taxes for each day. |
California Hotels
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FAQ Continued
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