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Menlo Park, California
| Frequently Asked Questions
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| Can I make the Menlo Park reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Menlo Park hotel | breakfast with each room night booked. This information |
| reservation by phone. You can call our toll free number | can be found on the property information "detail" page for |
| between the hours of 8 a.m. to 10 p.m. Monday through | your specific property. |
| Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? Each city/state has |
| How can I be sure information about my credit card is | different rates for taxes. Taxes are calculated and |
| secure? We use secure-socket-layer (SSL) encryption, the | displayed on the hotel reservation amount. For some hotels |
| standard encryption on the Internet. This type of encryption | there are additional fees charged to your room reservation. |
| allows you to feel confident and secure about supplying | These additional charges help us have the lowest rates on |
| personal and credit card information. | the Internet. |
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| Is there a minimum age requirements to reserve a room? A | Do I pay for the entire reservation amount or do I just make |
| minimum age of 18 is required by most hotels to book a | a deposit to hold the room? It depends on the room you |
| room. Some require the guest(s) be 21. These | book. Some of our partners require just a $5.00 room night |
| requirements and other amenities information on the | deposit to hold your room while others require a full |
| property "Detail" pages. | payment for the room at the time of your reservation. Please |
| | refer to the amount displayed on the confirmation page to |
| Are free shuttles supplied from the airport to the hotel? | see what your credit card will be charged upon making the |
| Some hotels do offer free shuttle services from the airport | reservation. |
| but not all. Please verify this information on the property | |
| information page, if this is import to you. | How do you book a room for someone else? You can us |
| | our system to book a room for someone else. Make sure |
| How will I know when my reservation is confirmed? Our | you include that persons information as the guest. You can |
| confirmation number displayed immediately upon | have a different person paying with their credit card than the |
| successfully making your reservation. Our systems work | name and address of the guest staying in the room . |
| behind the scenes to email you the final confirmation | |
| number. | |
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California Hotels
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FAQ Continued
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