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Arcadia, California
| Frequently Asked Questions
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| Can I make the Arcadia reservation by phone? We would | How will I know when my reservation is confirmed? Our |
| be happy to help you make any Arcadia hotel reservation | confirmation number displayed immediately upon |
| by phone. You can call our toll free number between the | successfully making your reservation. Our systems work |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | behind the scenes to email you the final confirmation |
| a.m. to 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about my credit card is | Instant confirmation, what does that mean? We coordinate |
| secure? We use secure-socket-layer (SSL) encryption, the | closely with the properties in the database. Only those with |
| standard encryption on the Internet. This type of encryption | room availability for the requested dates can be displayed |
| allows you to feel confident and secure about supplying | and booked through our system. After receiving |
| personal and credit card information. | confirmation on your credit card amount, the system |
| | instantly issues a confirmation on the computer screen. We |
| Is there a minimum age requirements to reserve a room? A | also forward the hotel's official confirmation number within |
| minimum age of 18 is required by most hotels to book a | 48 hours. |
| room. Some require the guest(s) be 21. These | |
| requirements and other amenities information on the | Can I contact someone to help me? Yes. We have tried to |
| property "Detail" pages. | answer most questions with our frequently asked questions |
| | sections. If youd like to talk with one of our knowledgeable |
| Is free breakfast available? Some hotels offer free | customer service representatives please call our toll free |
| breakfast with each room night booked. This information | number between the hours of 8 a.m. to 10 p.m. Monday |
| can be found on the property information "detail" page for | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| your specific property. | Sunday. |
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| Are free shuttles supplied from the airport to the hotel? | Are taxes included in the rates? Taxes are figured and |
| Some hotels do offer free shuttle services from the airport | displayed into the final payment screen. See rate details for |
| but not all. Please verify this information on the property | taxes for each day. |
California Hotels
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FAQ Continued
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