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Irvine, California
| Frequently Asked Questions
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| Can I make the Irvine reservation by phone? We would be | Are free shuttles supplied from the airport to the hotel? |
| happy to help you make any Irvine hotel reservation by | Some hotels do offer free shuttle services from the airport |
| phone. You can call our toll free number between the hours | but not all. Please verify this information on the property |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. to | information page, if this is import to you. |
| 6 p.m. Saturday and Sunday. | |
| | How much is the charge for more than two people per |
| How can I be sure information about my credit card is | room? Different policy are established by each hotel |
| secure? We use secure-socket-layer (SSL) encryption, the | regarding multiple guests per room. Our booking engine |
| standard encryption on the Internet. This type of encryption | technology allows for display of the appropriate rate for |
| allows you to feel confident and secure about supplying | your room when the number of adults is selected. |
| personal and credit card information. | |
| | Can I change my hotel after booking? Yes. By canceling |
| Is free breakfast available? Some hotels offer free | your previous reservation and booking a new reservation. |
| breakfast with each room night booked. This information | Also, you can call one of our friendly customer service |
| can be found on the property information "detail" page for | representatives at our toll free number, between the hours of |
| your specific property. | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| | p.m. Saturday and Sunday. |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | Do I pay for the entire reservation amount or do I just make |
| successfully making your reservation. Our systems work | a deposit to hold the room? It depends on the room you |
| behind the scenes to email you the final confirmation | book. Some of our partners require just a $5.00 room night |
| number. | deposit to hold your room while others require a full |
| | payment for the room at the time of your reservation. Please |
| Is there a minimum age requirements to reserve a room? A | refer to the amount displayed on the confirmation page to |
| minimum age of 18 is required by most hotels to book a | see what your credit card will be charged upon making the |
| room. Some require the guest(s) be 21. These | reservation. |
| requirements and other amenities information on the | |
| property "Detail" pages. | |
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California Hotels
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FAQ Continued
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