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Concord, California
| Frequently Asked Questions
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| Can I make the Concord reservation by phone? We would | Are free shuttles supplied from the airport to the hotel? |
| be happy to help you make any Concord hotel reservation | Some hotels do offer free shuttle services from the airport |
| by phone. You can call our toll free number between the | but not all. Please verify this information on the property |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | information page, if this is import to you. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | How much is the charge for more than two people per |
| How can I be sure information about my credit card is | room? Different policy are established by each hotel |
| secure? We use secure-socket-layer (SSL) encryption, the | regarding multiple guests per room. Our booking engine |
| standard encryption on the Internet. This type of encryption | technology allows for display of the appropriate rate for |
| allows you to feel confident and secure about supplying | your room when the number of adults is selected. |
| personal and credit card information. | |
| | Can I contact someone to help me? Yes. We have tried to |
| Is there a minimum age requirements to reserve a room? A | answer most questions with our frequently asked questions |
| minimum age of 18 is required by most hotels to book a | sections. If youd like to talk with one of our knowledgeable |
| room. Some require the guest(s) be 21. These | customer service representatives please call our toll free |
| requirements and other amenities information on the | number between the hours of 8 a.m. to 10 p.m. Monday |
| property "Detail" pages. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | Do I pay for the entire reservation amount or do I just make |
| successfully making your reservation. Our systems work | a deposit to hold the room? It depends on the room you |
| behind the scenes to email you the final confirmation | book. Some of our partners require just a $5.00 room night |
| number. | deposit to hold your room while others require a full |
| | payment for the room at the time of your reservation. Please |
| Can I book the reservation to stay tonight? Some hotels | refer to the amount displayed on the confirmation page to |
| accept reservations until 3:00pm on the arrival day. Only | see what your credit card will be charged upon making the |
| hotels that follow this policy will show when the today's | reservation. |
| arrival date is typed into the search form. | |
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California Hotels
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FAQ Continued
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