| | |
Cupertino, California
| Frequently Asked Questions
|
| Can I make the Cupertino reservation by phone? We would | Are free shuttles supplied from the airport to the hotel? |
| be happy to help you make any Cupertino hotel reservation | Some hotels do offer free shuttle services from the airport |
| by phone. You can call our toll free number between the | but not all. Please verify this information on the property |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | information page, if this is import to you. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | What do I do with questions concerning previous |
| How can I be sure information about my credit card is | reservation? Please fill out our "Customer Support and |
| secure? We use secure-socket-layer (SSL) encryption, the | Feedback" request form. Include your previous reservation |
| standard encryption on the Internet. This type of encryption | amount and the reservation confirmation number along with |
| allows you to feel confident and secure about supplying | your questions. We will contact you within 24 hours. |
| personal and credit card information. | |
| | Is your detail on amenities information accurate? This |
| Can I book the reservation to stay tonight? Some hotels | information is updated a many times during the year. We |
| accept reservations until 3:00pm on the arrival day. Only | strive to have the most complete information available and |
| hotels that follow this policy will show when the today's | the most accurate. We do rely on the personnel at each |
| arrival date is typed into the search form. | hotel property to update and change information as |
| | appropriate. |
| How will I know when my reservation is confirmed? Our | |
| confirmation number displayed immediately upon | Are taxes included in the rates? Taxes are figured and |
| successfully making your reservation. Our systems work | displayed into the final payment screen. See rate details for |
| behind the scenes to email you the final confirmation | taxes for each day. |
California Hotels
|
FAQ Continued
|
