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Saraland, Alabama
| Frequently Asked Questions
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| Can I make the Saraland reservation by phone? We would | Is free breakfast available? Some hotels offer free |
| be happy to help you make any Saraland hotel reservation | breakfast with each room night booked. This information |
| by phone. You can call our toll free number between the | can be found on the property information "detail" page for |
| hours of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | your specific property. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? Each city/state has |
| How can I be sure information about my credit card is | different rates for taxes. Taxes are calculated and |
| secure? We use secure-socket-layer (SSL) encryption, the | displayed on the hotel reservation amount. For some hotels |
| standard encryption on the Internet. This type of encryption | there are additional fees charged to your room reservation. |
| allows you to feel confident and secure about supplying | These additional charges help us have the lowest rates on |
| personal and credit card information. | the Internet. |
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| How will I know when my reservation is confirmed? Our | Can I change my hotel after booking? Yes. By canceling |
| confirmation number displayed immediately upon | your previous reservation and booking a new reservation. |
| successfully making your reservation. Our systems work | Also, you can call one of our friendly customer service |
| behind the scenes to email you the final confirmation | representatives at our toll free number, between the hours of |
| number. | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| | p.m. Saturday and Sunday. |
| Can I book the reservation to stay tonight? Some hotels | |
| accept reservations until 3:00pm on the arrival day. Only | What do I do with questions concerning previous |
| hotels that follow this policy will show when the today's | reservation? Please fill out our "Customer Support and |
| arrival date is typed into the search form. | Feedback" request form. Include your previous reservation |
| | amount and the reservation confirmation number along with |
| Is there a minimum age requirements to reserve a room? A | your questions. We will contact you within 24 hours. |
| minimum age of 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. These | Are taxes included in the rates? Taxes are figured and |
| requirements and other amenities information on the | displayed into the final payment screen. See rate details for |
| property "Detail" pages. | taxes for each day. |
Alabama Hotels
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FAQ Continued
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