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Birmingham, Alabama
| Frequently Asked Questions
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| This medium-sized city, Alabama's largest, is set in the | Can I make the Birmingham reservation by phone? We |
| rolling foothills of the Appalachian Mountains. It has several | would be happy to help you make any Birmingham hotel |
| universities, the prestigious University of Alabama Medical | reservation by phone. You can call our toll free number |
| Center and an impressive range of cultural offerings. | between the hours of 8 a.m. to 10 p.m. Monday through |
| | Friday (CST). 11 a.m. to 6 p.m. Saturday and Sunday. |
| The city projects a composed atmosphere today, but things | |
| were not always so tranquil: Birmingham came to the | How can I be sure information about my credit card is |
| world's attention in 1963, when images of sit-ins, civil-rights | secure? We use secure-socket-layer (SSL) encryption, the |
| protests and the brutal response of its police chief, Bull | standard encryption on the Internet. This type of encryption |
| Connor, were broadcast on the evening news. Thanks in | allows you to feel confident and secure about supplying |
| part to the sympathy provoked by those images, civic | personal and credit card information. |
| leaders were forced to negotiate with the protestors, and | |
| Birmingham became the site of one of the first big victories | Are free shuttles supplied from the airport to the hotel? |
| of the civil-rights movement. | Some hotels do offer free shuttle services from the airport |
| | but not all. Please verify this information on the property |
| At the Birmingham Civil Rights Institute, the city remembers | information page, if this is import to you. |
| that turbulent period. We recommend a visit we think its | |
| exhibits, which depict race relations in the South from the | Is free breakfast available? Some hotels offer free |
| 1920s until the present, are more compelling and | breakfast with each room night booked. This information |
| informative than those of the National Civil Rights Museum, | can be found on the property information "detail" page for |
| in Memphis, Tennessee. The institute is more than a | your specific property. |
| museum: It serves as a resource for educators and | |
| scholars. You may also want to stroll through lovely Kelly | How will I know when my reservation is confirmed? Our |
| Ingram Park (across from the institute), which was the | confirmation number displayed immediately upon |
| gathering place for civil-rights demonstrators in the 1960s. | successfully making your reservation. Our systems work |
| The site where police turned the high-pressure water hoses | behind the scenes to email you the final confirmation |
| and dogs on demonstrators is memorialized with several | number. |
| statues (which are controversial among residents, some of | |
| whom feel the statues promote fear and hatred). Also within | Can I book the reservation to stay tonight? Some hotels |
| walking distance of the institute is the 16th Street Baptist | accept reservations until 3:00pm on the arrival day. Only |
| Church, where a bomb set by members of the Ku Klux Klan | hotels that follow this policy will show when the today's |
| killed four young black girls in 1963. (Spike Lee's | arrival date is typed into the search form. |
| documentary, Four Little Girls, is an outstanding film about | |
| the event, which sparked such public outrage it galvanized | Is there a minimum age requirements to reserve a room? A |
| the civil-rights movement.) | minimum age of 18 is required by most hotels to book a |
| | room. Some require the guest(s) be 21. These |
| A more peaceful present-day Birmingham is exemplified by | requirements and other amenities information on the |
| the Birmingham Museum of Art, which has a large Asian art | property "Detail" pages. |
| collection. It also offers major traveling exhibitions and a | |
| fine collection of Renaissance art, Wedgwood china and | Can you give driving directions? Yes, click the map link |
| Remington bronzes. Two other tranquil spots are the | displayed on the property "Detail" page. This informative |
| Birmingham Botanical Gardens (67 acres/27 hectares of | map will give you the main cross streets and address. Click |
| wildflowers, rose gardens, Japanese gardens and 200 | the tab: "directions", type in your address and click |
| species of birds) and the Birmingham Zoo (more than 800 | "submit". A detailed list of where to turn and how many miles |
| rare and unusual specimens, including the scarce white | will be displayed. |
| rhino). Arlington Antebellum Home and Gardens is | |
| Birmingham's only antebellum mansion the city itself was | Do I pay for the entire reservation amount or do I just make |
| founded after the Civil War. | a deposit to hold the room? It depends on the room you |
| | book. Some of our partners require just a $5.00 room night |
| Birmingham was once a steel-producing city as important | deposit to hold your room while others require a full |
| as Pittsburgh, and a tribute to that role was the 55-ft/17-m | payment for the room at the time of your reservation. Please |
| cast-iron statue of Vulcan atop Red Mountain. Said to be | refer to the amount displayed on the confirmation page to |
| the largest cast-iron statue in the world, it's been taken down | see what your credit card will be charged upon making the |
| for restoration, but keep your eye out for Vulcan's return. | reservation. |
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| You'll want to see Sloss Furnaces, as well. Now a National | Can I contact someone to help me? Yes. We have tried to |
| Historic Landmark, these blast furnaces have been turned | answer most questions with our frequently asked questions |
| into a museum devoted to industrial history specifically, the | sections. If youd like to talk with one of our knowledgeable |
| forging of iron in the early 20th century. The great | customer service representatives please call our toll free |
| smokestacks and stoves make an impressive and eerie | number between the hours of 8 a.m. to 10 p.m. Monday |
| sight. (Rock concerts are frequently held there.) | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
| Birmingham's McWane Center focuses on science, | |
| technology and the environment. Visitors can play in the | What do I do with questions concerning previous |
| many interactive exhibits as well as see a movie in the | reservation? Please fill out our "Customer Support and |
| IMAX theater. If the kids get tired of educational attractions, | Feedback" request form. Include your previous reservation |
| take them to VisionLand, Birmingham's theme park. The | amount and the reservation confirmation number along with |
| 70-acre/30-hectare park has thrill rides, a waterpark, a | your questions. We will contact you within 24 hours. |
| children's area and an amphitheater. | |
| | How do you book a room for someone else? You can us |
| The Alabama Jazz Hall of Fame honors jazz greats who | our system to book a room for someone else. Make sure |
| have ties to the state and tells the story of jazz from its | you include that persons information as the guest. You can |
| beginning to the present. Shoppers may want to visit | have a different person paying with their credit card than the |
| Riverchase Galleria, which has close to 200 stores. | name and address of the guest staying in the room . |
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| Because of its central location, many visitors use | Can I change my hotel after booking? Yes. By canceling |
| Birmingham as a base from which to tour other attractions. | your previous reservation and booking a new reservation. |
| Some of the more popular day trips are to Tuscaloosa, | Also, you can call one of our friendly customer service |
| Huntsville and Cullman. Cullman is a farming and | representatives at our toll free number, between the hours of |
| light-manufacturing town that's the home of the Ave Maria | 8 a.m. to 10 p.m. Monday through Friday CST, 11 a.m. to 6 |
| Grotto, a fantasy landscape of more than 125 miniature | p.m. Saturday and Sunday. |
| churches, shrines and famous buildings constructed on a | |
| 4-acre/1.5-hectare hillside. It was the life's work of a | Instant confirmation, what does that mean? We coordinate |
| Benedictine monk. Another potential day-trip destination is | closely with the properties in the database. Only those with |
| DeSoto Caverns (40 mi/65 km southeast, near | room availability for the requested dates can be displayed |
| Childersburg). This complex of onyx caves, originally | and booked through our system. After receiving |
| inhabited by the Creek Nation, became a popular | confirmation on your credit card amount, the system |
| speakeasy during Prohibition. The highlight is the Great | instantly issues a confirmation on the computer screen. We |
| Onyx Chamber, which is larger than a football field. | also forward the hotel's official confirmation number within |
| | 48 hours. |
Alabama Hotels
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FAQ Continued
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